Privacy Policy

Last Updated: May 13, 2025

Latin Multimedia Group / Move Forward Home Solutions provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use, and disclosure of personal information received from users of this website, located at https://www.moveforwardhomesolutions.com (“Site”). By using our Site, you consent to our processing of your information as set forth in this Privacy Policy, as amended by us. “Processing” means using cookies on a computer or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information, all of which activities will take place in the United States. If you reside outside the U.S., your personal information will be transferred to the U.S. and processed and stored under U.S. privacy standards, including the California Consumer Privacy Act (CCPA).

INFORMATION COLLECTION AND USE

Our primary goal in collecting personal information is to evaluate properties for potential cash offers, communicate with you regarding our services, and manage your registered user account, if applicable. We collect only the information necessary to provide these services and comply with applicable laws.

INFORMATION COLLECTED UPON REGISTRATION

To access certain restricted sections of the Site or submit information for a cash offer, you may be required to become a registered user and provide personal information. This may include your full name, email address, telephone number, city, property address, property condition, and other details you choose to provide. If you sign up for marketing materials, we may also collect your IP address, time zone, and preferences.

USE OF CONTACT INFORMATION

We may use your contact information to: Evaluate your property for a cash offer.Communicate with you about our services, including non-binding cash offers.Market our products and services, such as real estate solutions.Respond to your inquiries or manage your account. If you no longer wish to receive marketing communications, you may opt out by clicking the “unsubscribe” link in any email or emailing [email protected]. We respect Do Not Track signals and browser privacy settings where applicable.

LOG DATA

When you visit the Site, our servers automatically record information your browser sends (“Log Data”), such as your IP address, browser type, domain, web pages visited, search terms, and advertisement clicks. Log Data is used to monitor Site usage, improve technical administration, and enhance our services. We do not associate Log Data with personal information to identify you, except in cases of Terms of Service violations.

COOKIES

We use “cookie” technology to collect usage data and improve the Site. Cookies are small data files transferred to your computer’s hard disk. We use session cookies (deleted when you leave the Site) and persistent cookies (retained for subsequent visits) to understand user interactions, monitor aggregate usage, and optimize web traffic. Cookies do not collect personal information. You can disable cookies via your browser settings, though this may limit Site functionality.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA) RIGHTS

If you are a California resident, you have the following rights under the CCPA:

Right to Know: Request details about the personal information we collect, use, disclose, or sell.

Right to Delete: Request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: Opt out of the sale of your personal information.

Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise these rights, contact us at [email protected] or call (661) 535-0772. We will verify your identity and respond within 45 days, as required by law. If we sell personal information (as defined by CCPA), you may opt out by clicking the “Do Not Sell My Personal Information” link on our Site’s homepage.

INFORMATION SHARING AND DISCLOSURE

We may share your personal information in the following circumstances, under strict confidentiality obligations:

Service Providers: With trusted third parties (e.g., hosting, database management, title companies, property inspectors) to perform functions like evaluating properties or sending marketing communications, only to the extent necessary.

Legal Compliance: With government or law enforcement officials or private parties to comply with legal processes (e.g., subpoenas), protect our rights or safety, or prevent illegal activity.

Business Transfers: In connection with a merger, acquisition, or asset sale, with an opportunity for you to opt out if the new entity’s data practices differ materially.

We do not sell personal information for monetary purposes, but certain third-party sharing (e.g., for marketing) may qualify as a “sale” under CCPA. See the “Do Not Sell My Personal Information” link for opt-out details.

DATA RETENTION

We retain personal information only as long as necessary to evaluate properties, provide services, or comply with legal obligations. If no cash offer is made or accepted, we typically delete your data within 12 months, unless required by law to retain it longer.

SECURITY

We employ industry-standard safeguards, including SSL encryption, secure databases, and access controls, to protect your personal information from unauthorized access. In the event of a data breach, we will notify you via email or a conspicuous Site posting promptly, as required by law, consistent with law enforcement needs or measures to restore data integrity. While we strive to protect your data, no system is completely secure, and you provide information at your own risk.

CHANGING OR DELETING INFORMATION

Registered users may update or correct their account information by logging in or contacting us at [email protected]. California residents may request access, deletion, or correction of their personal information under CCPA by emailing us or calling (661) 535-0772. We will verify your identity and respond within 45 days.

LINKS TO OTHER WEBSITES

Our Site may contain links to third-party websites. We do not control or endorse these sites, which may collect data or place cookies under their own privacy policies. We encourage you to review their policies before submitting personal information.

OUR POLICY TOWARDS CHILDREN

The Site is not directed to persons under 18. If a parent or guardian becomes aware that their child has provided personal information without consent, they should contact us at [email protected]. We do not knowingly collect personal information from children under 18 and will delete such data from our files if discovered.

ACCESSIBILITY

We strive to make our Site accessible to all users, including those with disabilities, in accordance with the Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA). If you encounter accessibility issues, please contact us at [email protected].

INTERNATIONAL USERS

If you reside outside the U.S., your personal information will be processed in the U.S. under U.S. privacy standards, including CCPA. We comply with applicable international data protection laws to the extent required, but our services are primarily directed to U.S. residents.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Material changes will be posted on the Site, and the updated policy will apply to information collected while it is in place. We encourage you to review this policy regularly.

CONTACT US

For questions, CCPA requests, or concerns about this Privacy Policy, contact: Latin Multimedia Group / Move Forward Home Solutions 4725 Panama Ln D3 Bakersfield, CA 93313 Email: [email protected] Phone: (661) 535-0772